Privacy Policy

Last updated: January 2025

1. Introduction

Dr. Kalifa Oliver and the L.E.A.D.Better 360 Executive Behavioral Assessment ("we," "our," or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our assessment platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • • Name and contact information (email, phone number)
  • • Job title and company information
  • • Assessment responses and ratings
  • • Account credentials and preferences

Usage Information

We automatically collect certain information when you use our services:

  • • Log data (IP address, browser type, access times)
  • • Device information and operating system
  • • Usage patterns and feature interactions
  • • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • • Providing and maintaining our assessment services
  • • Processing and analyzing assessment data
  • • Generating leadership development reports and recommendations
  • • Communicating with you about your assessments
  • • Improving our services and user experience
  • • Ensuring security and preventing fraud
  • • Complying with legal obligations

4. Assessment Data Confidentiality

Individual Response Protection

Individual rater responses are strictly confidential. We never share individual responses with anyone, including the leader being assessed, their manager, or other raters. Only aggregated, anonymized data is used for reporting purposes.

Minimum Rater Requirements

Assessment results are only displayed when a minimum of 5 raters have completed the assessment. This ensures statistical validity and protects individual rater confidentiality.

Role-Based Access

Different user roles have access to different levels of information, as detailed in our Security & Privacy page. Leaders see their own aggregated results, managers see development recommendations for their team members, and administrators have system-level access for platform management.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

Within Your Organization

  • • Aggregated assessment results with designated managers/coaches
  • • Development recommendations with authorized personnel
  • • Team-level analytics with appropriate stakeholders

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users, provided they agree to keep information confidential.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

6. Data Security

We implement appropriate security measures to protect your information:

  • • End-to-end encryption for data transmission
  • • AES-256 encryption for data at rest
  • • Regular security audits and penetration testing
  • • SOC 2 Type II compliance
  • • Multi-factor authentication options
  • • Role-based access controls
  • • Regular security training for staff

7. Data Retention

We retain your information for the following periods:

  • • Assessment results: 3 years from completion
  • • Individual responses: Anonymized after 1 year
  • • Account information: Until account deletion requested
  • • Log data: 90 days for security purposes
  • • Backup data: Purged according to retention schedule

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You can access and update your personal information through your account settings or by contacting us.

Data Deletion

You can request deletion of your personal information at any time. Note that some information may be retained for legal or business purposes.

Communication Preferences

You can opt out of marketing communications at any time. Essential service communications may still be sent for assessment administration purposes.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • • Essential cookies for platform functionality
  • • Analytics cookies to understand usage patterns
  • • Preference cookies to remember your settings
  • • Security cookies to protect against fraud

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Dr. Kalifa Oliver
L.E.A.D.Better 360 Executive Behavioral Assessment
Email: privacy@leadbetter360.com
Phone: [Phone Number]
Address: [Business Address]